Frequently Asked Questions

1. What documents does my child/children have to have during the flight? During the summer camp?
2. What is the address of the residence my child/children are going to stay?
3. Who is going to pick up/drop off my child/children at the airport?
4. Can my child come on a weekday?
5. How will my child/children recognize the person/s picking them up at the airport?
6. What happens if there is no one at the airport waiting for my child/children?
7. Does my child have free time?
8. Is my child/children always accompanied by an adult, during all the activities?
9. What kind of food will they eat?
10. What facilities are there in the campuses?
11. If my child is allergic to food and/or other things who do we tell that to?
12. How can I communicate with my child/children during the trip?
13. Can my child bring his/her cell phone at the summer camp?
14. How much pocket money should my child bring?
15. Is there any safe place when my child can leave its valuables?
16. Is it possible to do laundry on campus?
17. What clothes should my child/children bring at the summer camp?
18. How many people are going to be sleeping in one room?
19. Can my children leave the campus at any time?
20. Does the TAP Student need any particular document in order to be accepted into Canada?

1. What documents does my child/children have to have during the flight? During the summer camp?
   
   Please make sure that your child has a document saying where the child is going, including the address of the campus where he/she will be residing. Please make sure the child also has the TAP official phone number with him/her. The number is 416-897-3405. Or you can use our toll free number: 1-866-481-5622
   
   Tip: Make sure the child’s passport is valid
2. What is the address of the residence my child/children are going to stay?
   
   The address of the Toronto TAP is:
   Glendon Campus (York University)
   2275 Bayview Ave Toronto ON
   M4N 3M6
   Canada
   
   The address of the Kingston TAP is:
   Queens University
   Kingston ON
   K7L 3N6
   Canada
   
3. Who is going to pick up/drop off my child/children at the airport?
   
   When we have exact days and hours of the child/children trip we will inform you about the person picking your child up.
4. Can my child come on a weekday?
   
   Yes, your child can come on a weekday. We just need to know the details of the child’s arrival. There is pick up service for every arrival.
5. How will my child/children recognize the person/s picking them up at the airport?
   
   The person picking up your child will have a big IH sign. He/She will be waiting for your child/children right outside the exit from the passport control section. Please make sure your child/children look for our school sign. It can be found at our website (www.ihToronto.com)
6. What happens if there is no one at the airport waiting for my child/children?
   
   If we have the updated information on flight arrivals, there will always be someone at the airport to pick up your child. For any emergency case, please make sure your child/children have our TAP phone number: 416-897-3405. We can also be reached by using our toll free number: 1-866-481-5622.
7. Does my child have free time?
   
   The program is designed to have organized activities all day. However we have also planned free time for the students
8. Is my child/children always accompanied by an adult, during all the activities?
   
   Yes. Your child/children will always be accompanied by our staff, during all the activities. There are also IH staff sleeping on the residence to make sure everything is fine during the night.
9. What kind of food will they eat?
   
   The food is prepared by professional cooks who work on campus during the whole academic year. There is a lot of variety to choose from and the quality is great. Meal options include:
   • Grill stations
   • Made-to-order pasta
   • Deli stations
   • Open salad bars
   • Pizza shops etc
10. What facilities are there in the campuses?
    
    Both campuses are fully equipped for a great student life experience. The facilities include;
    • Tennis courts
    • Squash courts
    • Baseball fields
    • Soccer fields
    • Pool and table tennis tables
    • Recreation rooms
    • Internet rooms
    • Library etc
11. If my child is allergic to food and/or other things who do we tell that to?
    
    You have to make sure you inform us prior to your child’s arrival about any medical conditions concerning him/her. Depending on the medical condition, we will take all appropriate steps to make sure the child is taken care of
12. How can I communicate with my child/children during the trip?
    
    All rooms have private telephones. Upon arrival the child will find out the room number and the telephone number. You can use that phone number to communicate with your child at any time. There is also internet availability for them on campus and email is also another form of communication.
13. Can my child bring his/her cell phone at the summer camp?
    
    Sure. If it works and you can pay for it, there is no problem.
14. How much pocket money should my child bring?
    
    All the activities and the food on campus is paid for. If your child wants to take pocket money for extra expenditures, he/she is welcomed. We suggest that an amount of $50 weekly is enough for them.
15. Is there any safe place when my child can leave its valuables?
    
    Every child has the key to their room and it is always safe to leave their valuables in the room. However, for extra precaution they can leave their valuables with IH. We will take care of them. The child, parent or agency has to authorize us for doing so.
16. Is it possible to do laundry on campus?
    
    Yes. Upon arrival the child will be furnished with a laundry card. The laundry card has to be loaded with money ($1.35 per wash/dry)
17. What clothes should my child/children bring at the summer camp?
    
    Anything that makes them feel comfortable in the summer. Please do not forget the swimming suits, hat and sunscreen
18. How many people are going to be sleeping in one room?
    
    We have availability for single, double or triple rooms. Because the spaces are limited, we encourage you to come forward with any preferences as early as possible
19. Can my children leave the campus at any time?
    
    Your child may leave the campus during free time. They can do so only subject to campus rules and regulations and IH Toronto reserves the right to refuse such request. Also the student can only be allowed if they have the written consent of the parent.
    
    Please click here to download the Off Campus Permission Form.
20. Does the TAP Student need any particular document in order to be accepted into Canada?
    
    Most Canadian Embassies require a Guardianship Form to be filled in by the parent or legal guardian. Please check with your closest embassy for details. The form consents someone in Canada to take care of the child while in our country. The form has to be filled by the parent/guardian and then sent to our school for confirmation. Our school will than appoint a guardian for the child and the documentation will be sent to the student for him/her to posses.
    
    Click here to download the Guardianship Form. Only complete page 2 of the form.